DOMINION OUTSOURCING RESULTS!
ONE CALL AT A TIME
Medical Services, Insurance Support & Lead Generation
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Dominion Outsourcing delivers industry-leading business process outsourcing (BPO) and contact center solutions designed for the Healthcare, Insurance and lead generation sectors. Our services are tailored to drive growth, boost efficiency, and improve key performance indicators (KPIs) across your organization.
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We specialize in Medical Services, licensed insurance sales, lead generation, member engagement and document acquisition support. Our U.S.-based and nearshore contact center teams are equipped to handle high-volume inbound and outbound calls, delivering exceptional customer experiences while helping you scale.
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Whether you're a healthcare provider, insurance carrier, or just looking for reliable call center services, Dominion Outsourcing is your strategic partner. We help businesses grow with scalable, cost-effective solutions that generate leads, enhance customer satisfaction, and streamline back-office operations.
Our Services
We provide the operating system to obtain results, Through our People and our Processes.
Licensed Insurance Sales
Dominion can handle all of your insurance enrollment needs for both Medicare and under-65. This includes recruiting, training, licensing, appointments and most importantly best in class conversion rates. We have outperformed internal teams in terms on conversion, stick rate, and compliance for 3 years running.
Lead Generation
With a team of domestic agents we are able to follow up with interested parties within seconds via outbound phone, texting and live chat. We have experience in solar, insurance, mortgage, debt, and higher education, Our process and calling patterns can help dramatically decrease your cost of acquisition
Customer Experience Services
Dominion understands the importance of the customer experience and will help you deliver your brand promise. This can be completed as we help embed our services to your existing omnichannel strategy. "It is always less expensive to keep a customer then to acquire a new one"